Frequently Asked Shared Questions

Got Questions? We’ve Got Answers!

How can I change my password in cPanel?
I believe that you've already logged in to cPanel, let's learn how to change the cPanel password.
STEPS:
Click the Change Password icon.
First enter your old or existing password.
Then enter and confirm a new password.
Click Change your password now.
How can I backup my complete website to a drive on my computer?
To perform a complete backup of your website, use the Download or Generate a Full Website Backup feature in cPanel’s backup interface.
(Home >> Files >> Backup)
Once the backup is completed, you can download it via FTP.
Can the root user access a cPanel account without the help of WHM?
You can grant the root user access to a cPanel account with the access a cPanel user account option from WHM’s Tweak setting Interface.
(Home >> Server Configuration >> Tweak Setting)
This settings grants the root user access to a cPanel account by default.
How can I manage multiple domains through one cPanel account?
To manage multiple domains with one cPanel account, you can use addon domains. Below are the points to remember while managing multiple domains.
Your account must have a main domain.
You can add more domains with cPanel's Addon Domains interface (Home >> Domains >> Addon Domains).
Add the domains outside of your public_html directory in order to keep track of them easily.
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