A website owner may get an HTTP 404 error due to mistakes in the cPanel URL, DNS issues, and other factors. The message HTTP 404 the requested page was not found effectively signifies that the server could not locate the document requested by the user. Broken links, missing files, redirecting to non-existent URLs, and others could be the cause. The server log analysis will assist you in determining the source of the issue.
This article will go through all of the common causes of HTTP 404 errors in cPanel and how to resolve them. The following are the most prevalent causes of 404 errors:
The most typical reason for 404 errors is a blocked cPanel port due to firewall or ISP settings. Custom ports 2082 and 2083 are used by cPanel. ISPs and bespoke firewalls prohibit custom ports. When these are banned on the user's PC due to ISP or firewall restrictions, the page not found error occurs.
First, you should examine the system's telnet results to cPanel ports 2082 & 2083.
telnet example123.com 2083
telnet example123.com 2082
It will tell you whether or not the firewall is blocking connections to the ports. If this is the case, the cPanel ports should open in the firewall.
You can access your cPanel account through a proxy that operates over port 80 if you don't have access to the security firewall. However, you have to do it by following the URL to get to cPanel:
https://cpanel.example123.com
Keep in mind that you must have the Proxysubdomains capability activated on the server for this to operate. Make that the DNS for the subdomain https://cpanel.example123.com links to the correct server.
Occasionally, website owners attempt to access cPanel by manually entering the URL. An HTTP 404 error occurs when a typo in the server hostname, domain name, or cPanel port is made.
It is preferable to check your domain's DN connectivity first by running the following command:
dig example123.com
Additionally, double-check the cPanel URL to ensure that the server hostname, domain name & cPanel port are entered correctly.
One of the most prevalent causes of HTTP 404 errors is missing cPanel redirection. When users access cPanel via the URL https://example123.com/cpanel, they may receive a 404 Not Found error. It is due to a missing alias item in the web server's configuration file.
First, make sure the alias entries in the conf file are valid. The Script Alias directive on the Apache webserver is a powerful tool for creating alias entries. It aliases the directory location and instructs Apache to execute files in that directory.
ScriptAlias /cpanel /usr/local/cpanel/cgi-sys/redirect.cgi /usr/local/cpanel/cgi-sys/re
Finally, rebuild the webserver configuration file and restart the server to reflect the changes.
Many website owners attempt to use cPanel to access custom software. However, when the cPanel theme lacks a symlink to the custom program or the symlink is misdirected, an HTTP 404 error occurs.
Let's use Fantastico as an example of custom software and paper lantern as a cPanel theme for the solution. First, you'll need to construct a symlink that points to the fantastico installation directory to fix the 404 problems caused by cPanel theme issues.
So we go to /usr/local/cpanel/base/frontend/paper lantern & make a symlink to the fantastico directory at '/usr/local/cpanel/3rdparty/fantastico/'.
ln -s /usr/local/cpanel/3rdparty/fantastico
Final Words
We looked at the most common causes of HTTP 404 problems and how to repair them in this article.
If none of the options work, use the cPanel upgrade script scripts/upcp' to regenerate all system configuration files & reset rights.
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