Shared Hosting

I have been with host-ed for more than a year. Every time I have a problem I open tickets to their support centre and receive a very quick response. Once I wasn't sure whether a change in my php version would affect the site so I immediately asked them to give me their support and they answered me step by step what to do and gave me some additional notes so my site didn't break upon. They always answer all my questions when I have issues. They take time to investigate the problems and update me with the required information.