- By : Celia Freeman September 09, 2019
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“Fast servers, Great Uptime, Amazing support”
I did that and received the answer really quickly (in less than an hour). Only once there was a problem of reaching my site, which lasted for a few hours. Later that day came an email from HostingSource (even though I was not sending any inquiries) explaining that there was a DOS attack on the cluster of servers where my website is located, with excuses for what have happened and granting me one free month of hosting for inconvenience. This I call really customer oriented web host!
Support are helpful when they can be, as long as they understand the problem.