- Host Co In
- By : Vipin Verma February 10, 2018
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Pathtic service, nothing good about them, Systems are all cluttered, Slow support, No deliverability, Wasted my time and energy with them. I must say stay away from them and search for any other servers providers.
Had a pathetic experience with the team. Purchased a server, waited 24 hours , called support several times in a day, Phone calls were not answered, Then via live chat, instead of solving the issue and delivering the server details, they asked me for verifying the phone number, Address etc. A stupid sales executive called and asked the same accunt information and told that the request is activated. I checked the dashboard, the server was active denoted with green color inside the dashboard. They said the server is active, and when i asked abut the server details to continue the work, they said the technical team is working on it. Then i received a mail from their side, asking for additional payment for INR 1500 for firewall which was not mentioned earlier. I asked for refund but iam not sure, if ill get a refund. Overall- Stay away from them, Customer support- Very poor, Deliverability- Very Poor