Reseller Hosting

I have a reseller account that was down for 15 days, unable to accept orders. Tickets were submitted multiples times a day; they kept saying the problem wasn't on their end. Well, after the 16th day they finally figured out it was on their end. And now, their server is down again, they are blaming it on a DDoS attach. So much for 99% up time. I would stay away from this company.