Vivio Technologies Hosting Research Report
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Vivio Technologies Hosting About Vivio Technologies Hosting


Vivio Technologies Hosting Windows VPS Plan's Research Report


Excellent support with 99.1% uptime in our 15 days of testing

Free backup with multiple frequency options

Pre-configured hosting tools with ready to deploy setup

Unlimited bandwidth with free OS rebuild option


25.47 seconds to respond to 500 concurrent connection

Low Upload/Download speed (16.77 Mbps upload speed and 84.4 Mbps download speed)

No free domain registration with VPS

Research summary

Overall, what we found is (i) Efficient support team; and (ii) complementary backup service, make their services attractive. The improvement they need is to make their knowledgebase content rich.

Our Exemplary Methodology

We could have chosen the uncomplicated way out, and simply collated data from the provider’s respective websites. That’s lazy, though. Instead, we undertook, and continue to undertake, an extensive research program to reach a far more objective and scientifically authoritative conclusion for users of our VPS hosting directory. The above analysis indicates some of the information we analyze, and to perform it, we leased a Windows VPS server from Vivio Technologies and conscientiously monitored it to evaluate their services over a duration of approximately one month. All critical elements were rigorously examined: uptime, backup procedures, support skills, load capacity, as well as any other relevant key features.

Rating Summary
  • Overall Rating
  • Load test rating.
  • Support rating.
  • Backup rating.
  • Uptime rating.

Stress Testing

Left Verticle axis is active users & Right Verticle axis respond to every users and Horizontal axis is showing the time
The URL used to test the load.

This URL was setup and hosted on Vivio Technologies Windows VPS's server and all tests were performed using this URL.
.Net application hosted.

The application that we hosted on Vivio Technologies Windows VPS's for stress testing.

Nopcommerce with sample data was hosted while we tested it.
Concurrent users.

Total number of users were simultenously online for stress testing.

Test duration.

Total time span lasted to carry out this test.

30 minutes
Load time recorded.

Total number of seconds taken to respond to each connection.

It took 25.47 seconds to respond to each request when there were 500 concurrent users
Test server location.

Location of the load generating server.

The testing server was located in Portland, US
Location of Vivio Technologies's VPS server.
Vivio Technologies Windows VPS's server was located in Washington, US.
Rating - Overall load handling capacity
Our Comments
While we audited, we found the Windows VPS was fairly stable to handle 270 concurrent users of NopCommerce Ecommerce Store with a response time being one second. However, as the number of concurrent users were increased by another 230, it resulted in a higher response time of 25.47 seconds for each user.


  • Technical depth of their service desk.
  • Depth of their knowledgebase articles
  • How easy is their service desk to use?
  • How far they are courteous and patient?
  • How securely they handle sensitive data?
Service desk rating.

Overall performance of their support team.

Service desk availability.

Availability of their support team on live chat, ticket system and phone support.

Live Chat
Support Ticket
Average time consumed to send the first acknowledgement of a new issue received at their end.
Within 0 to 3 Minutes
Above 3 Minutes
Error reported to their service desk.

The error that we reported to their service desk.

403 Forbidden
Error resolution time.

The time taken by their service desk to resolve the error.

Within 1 Hour
Within 1 to 4 Hours
Within 4 to 6 Hours
Within 6 to 24 Hours
Within 24+ Hours
Our Comments
While we tested, we found that the issue raised by us was instantly fixed that shows the technical competence of their support team.Their Windows VPS knowledgebase requires to be improved further.

Backup Report

Backup rating.
Backup frequency.

What is the frequncy of taking backup of your VPS? Daily, weekly , monthly?

Backup facility.

How do they backup your VPS? Whether they backup your VPS as a virtual disk or they take file level backup?

Free / Complimentary
Virtual disk level backup
File/Folder level backup
Virtual disk backup
File/Folder level backup
Restoration requested.

We requested them to restore our data from the available backup.

File level
Restoration result.

What was the result of our data restoration request?

Our Comments
They offer virtual disk level and file level backups absolutely free of cost. Complimentary helps the users to restore the backup in case of any accidental data loss.

Uptime Report

Server uptime rating.
The URL used to monitor uptime.

This URL was setup and hosted on Vivio Technologies Windows VPS's server and all uptime tests were performed using this URL.
Uptime test duration.

Total time span lasted to carry out uptime monitoring test.

15 Days
Server uptime recorded.

Total server uptime recorded during the test period.

Uptime monitoring tool.

The tool that was used to record uptime of Windows VPS server.
Our Comments
While their overall uptime remaining satisfactory, we experienced a little downtime, that didn't last longer though. In this research, we undertook a test to monitor uptime of thier Windows VPS for a period of 15 days using tool. The service we checked was HTTP on port 80.

Pre-installed Tools

Server roles installed.

List of the server roles that were pre-installed by Vivio Technologies when the Windows VPS was setup.

Application softwares.

List of the application softwares that were pre-installed by Vivio Technologies when the Windows VPS was setup.

.Net framework
Control Panel
Document processing tools like Notepad++
MSSQL Db server
MYSQL Db server
Email Server(SmarterMail or MailEnable or similar)
PHP & PHP Manager IIS
Free usable disk on VPS.

The amount of usable disk space after the installation of operating system and other applications.

30GB out of total 50GB


Unlimited bandwidth.

Do they offer unlimited bandwidth option?

Upload Speed

File upload speed to their server

16.77 Mbps
Download Speed

File download speed from their server

84.4 Mbps
Rebuild of operating system.

Do they offer rebuild of operating system at no additional cost?

Free domain name registration.

Do they offer free domain name registration with your Windows VPS order?

Green hosting.
Our Comments
In this research, we verified the additional perks offered by Vivio Technologies along with their Windows VPS plan. Please see the list of the perks available when you sign up.

Hosting Assured Seal

Our Hosting Assured Seal is the most trusted mark on the Internet. Our Hosting Assured Program will help you to find right hosting plan without the Hessle.

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Contact Details

Vivio Technologies Hosting
Vivio Technologies Hosting
509.593.4207 POB 345
Contact Vivio Technologies Hosting

Data Center Location

Walla Walla US

Walla Walla (US)

Seattle US

Seattle (US)


Jason Munn,

"Vivio Technologies is a Walla Walla based Web Hosting company founded by Jordan Michaels (current President, CEO) and Mark Keymer (current CFO, COO). Initially both entrepreneurs started with hosting their own web development website purchasing a T1 line, and later on they started full fledged web hosting company.

Vivio Technologies has a wide variety of web hosting services, including email hosting, shared hosting, VPS hosting, dedicated server hosting, VPN hosting, micro cloud hosting, colocation services, along with some security products like SSL certificates, Sophos UTM hosting, Sophos endpoint protection, web application firewall and much more.Vivio Technologies offers a 100% refund, if you cancel your account within 30 days. Additionally, If at any point you're not 100% satisfied with the service, you can ask for a pro-rated refund of any remaining time that you haven't used.Vivio utilizes the 100% US-based technical support. The support staff is available on 24/7/365 basis via Live chat, toll free US phone number and ticketing system. You can access the sales and billing support in standard business days/hours only.Vivio Technologies has 3 tier of support options, which includes Fundamental support, Managed support, Extended support. Shared and VPS Hosting packages fall under Managed support option. We were unable to find any support option in dedicated packages, so we believe they fall under Fundamental support option.While surfing around the website, we noticed that the company has enough hosting products to get confused as what hosting product is suitable. Moreover, Vivio Technologies has great looking responsive website but we had tough time to get the necessary information to write this review. The process for product sign up was super smooth and user friendly."

Published on Aug 15, 2016

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Vivio Technologies Hosting

TheWebHostingDir gives you an inside look at web hosting at Vivio Technologies Hosting, including price, reviews, data center locations, and more. This is the Vivio Technologies Hosting company profile.