Router Hosting Research Report

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Router Hosting Windows VPS Plan's Research Report

Prons

100% uptime in our 15 days of testing

Free rebuild of Operating System

Cons

16 seconds to respond to 500 concurrent connection

Failed to resolve the issue we had reported

No Backups at all

No plan with unlimited bandwidth

Research summary

Overall, we found was a stable uptime.They require improvement in (i) adding support channels like live chat and Phone (ii) backup service; (iii) Knowledgebase requires content rich articles.

Our Exemplary Methodology

We could have chosen the uncomplicated way out, and simply collated data from the provider’s respective websites. That’s lazy, though. Instead, we undertook, and continue to undertake, an extensive research program to reach a far more objective and scientifically authoritative conclusion for users of our VPS hosting directory. The above analysis indicates some of the information we analyze, and to perform it, we leased a Windows VPS server from Router Hosting and conscientiously monitored it to evaluate their services over a duration of approximately one month. All critical elements were rigorously examined: uptime, backup procedures, support skills, load capacity, as well as any other relevant key features.

Rating Summary
  • Overall Rating
  • Load test rating.
  • Support rating.
  • Backup rating.
  • Uptime rating.

Stress Testing

Left Verticle axis is active users & Right Verticle axis respond to every users and Horizontal axis is showing the time
The URL used to test the load.

This URL was setup and hosted on Router Hosting Windows VPS's server and all tests were performed using this URL.

http://routerhosting.jobs2jobz.com/
.Net application hosted.

The application that we hosted on Router Hosting Windows VPS's for stress testing.

Nopcommerce with sample data was hosted while we tested it.
Concurrent users.

Total number of users were simultenously online for stress testing.

500
Test duration.

Total time span lasted to carry out this test.

30 minutes
Load time recorded.

Total number of seconds taken to respond to each connection.

It took 16 seconds to respond to each request when there were 500 concurrent users
Test server location.

Location of the load generating server.

The testing server was located in London, GB
Location of Router Hosting's VPS server.
Router Hosting Windows VPS's server was located in Roubaix, france.
Rating - Overall load handling capacity
Our Comments
While we audited, we found the Windows VPS was fairly stable to handle 300 concurrent users of NopCommerce Ecommerce Store with a response time being one second. However, as the number of concurrent users were increased by another 200, it resulted in a higher response time of 16 seconds for each user.

Support

  • Technical depth of their service desk.
  • Depth of their knowledgebase articles
  • How easy is their service desk to use?
  • How far they are courteous and patient?
  • How securely they handle sensitive data?
Service desk rating.

Overall performance of their support team.

Service desk availability.

Availability of their support team on live chat, ticket system and phone support.

Live Chat
Phone
Support Ticket
Average time consumed to send the first acknowledgement of a new issue received at their end.
Instant
Within 0 to 3 Minutes
Above 3 Minutes
Error reported to their service desk.

The error that we reported to their service desk.

403 Forbidden
Error resolution time.

The time taken by their service desk to resolve the error.

Within 1 Hour
Within 1 to 4 Hours
Within 4 to 6 Hours
Within 6 to 24 Hours
Within 24+ Hours
Unresolved
Our Comments
Their technical team failed to resolve the Windows based issues. Also, their knowledgebase requires to be improved further.

Backup Report

Backup rating.
Backup frequency.

What is the frequncy of taking backup of your VPS? Daily, weekly , monthly?

Backup facility.

How do they backup your VPS? Whether they backup your VPS as a virtual disk or they take file level backup?

No backup is offered
Restoration requested.

We requested them to restore our data from the available backup.

Not requested
Restoration result.

What was the result of our data restoration request?

Not Applicable
Our Comments
They don't offer any backup service with this plan.Customers are solely responsible for maintaining backup at their local computers.

Uptime Report

Server uptime rating.
The URL used to monitor uptime.

This URL was setup and hosted on Router Hosting Windows VPS's server and all uptime tests were performed using this URL.

http://routerhosting.jobs2jobz.com/
Uptime test duration.

Total time span lasted to carry out uptime monitoring test.

15 Days
Server uptime recorded.

Total server uptime recorded during the test period.

100%
Uptime monitoring tool.

The tool that was used to record uptime of Windows VPS server.

Uptimerobot.com
Our Comments
We didn't faced any downtime during the testing period. In this research, we undertook a test to monitor uptime of thier Windows VPS for a period of 15 days using Uptimerobot.com tool. The service we checked was HTTP on port 80.

Pre-installed Tools

Server roles installed.

List of the server roles that were pre-installed by Router Hosting when the Windows VPS was setup.

IIS
DNS
FTP
Application softwares.

List of the application softwares that were pre-installed by Router Hosting when the Windows VPS was setup.

.Net framework
Control Panel
Document processing tools like Notepad++
WebpI
MSSQL Db server
MYSQL Db server
Email Server(SmarterMail or MailEnable or similar)
PHP & PHP Manager IIS
Free usable disk on VPS.

The amount of usable disk space after the installation of operating system and other applications.

44GB out of total 60GB

Perks

Unlimited bandwidth.

Do they offer unlimited bandwidth option?

No
Upload Speed

File upload speed to their server

85.66 Mbps
Download Speed

File download speed from their server

326 Mbps
Rebuild of operating system.

Do they offer rebuild of operating system at no additional cost?

Yes
Free domain name registration.

Do they offer free domain name registration with your Windows VPS order?

No
Green hosting.
No
Our Comments
In this research, we verified the additional perks offered by Router Hosting along with their Windows VPS plan. Please see the list of the perks available when you sign up.

Hosting Assured Seal

Our Hosting Assured Seal is the most trusted mark on the Internet. Our Hosting Assured Program will help you to find right hosting plan without the Hessle.

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Contact Details

Router Hosting
Router Hosting
+408.2284448 San Jose , USA routerhosting.com
Contact Router Hosting
Hannan Nozari (CEO)
Hannan Nozari

Cheap Windows VPS provider

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Data Center Location

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Los Angeles US

Los Angeles (US)

Roubaix France

Roubaix (France)

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Router Hosting

TheWebHostingDir gives you an inside look at web hosting at Router Hosting, including price, reviews, data center locations, and more. This is the Router Hosting company profile.