THCServers Hosting Research Report

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    4.32

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THCServers Hosting About THCServers Hosting


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THCServers Hosting Windows VPS Plan's Research Report

Prons

Unlimited bandwidth

Free rebuild of Operating System

100% uptime in our 15 days of testing

Cons

No Free Backup

Limited pre-installed hosting tools

15.06 seconds to respond to 500 concurrent connection

Upload speed is only 16.52 Mbps and download speed is 22.44 Mbps

Research summary

Overall, what we found is (i) higher uptime (ii) impressive technical support; and (iii) though paid, both file level and disk-level backup options are available, make their services attractive. The only improvement they need is to make their knowledgebase content rich.

Our Exemplary Methodology

We could have chosen the uncomplicated way out, and simply collated data from the provider’s respective websites. That’s lazy, though. Instead, we undertook, and continue to undertake, an extensive research program to reach a far more objective and scientifically authoritative conclusion for users of our VPS hosting directory. The above analysis indicates some of the information we analyze, and to perform it, we leased a Windows VPS server from THCServers and conscientiously monitored it to evaluate their services over a duration of approximately one month. All critical elements were rigorously examined: uptime, backup procedures, support skills, load capacity, as well as any other relevant key features.

Rating Summary
  • Overall Rating
  • Load test rating.
  • Support rating.
  • Backup rating.
  • Uptime rating.

Stress Testing

Left Verticle axis is active users & Right Verticle axis respond to every users and Horizontal axis is showing the time
The URL used to test the load.

This URL was setup and hosted on THCServers Windows VPS's server and all tests were performed using this URL.

http://thcservers.jobs2jobz.com
.Net application hosted.

The application that we hosted on THCServers Windows VPS's for stress testing.

Nopcommerce with sample data was hosted while we tested it.
Concurrent users.

Total number of users were simultenously online for stress testing.

500
Test duration.

Total time span lasted to carry out this test.

30 minutes
Load time recorded.

Total number of seconds taken to respond to each connection.

It took 15.06 seconds to respond to each request when there were 500 concurrent users
Test server location.

Location of the load generating server.

The testing server was located in London, GB
Location of THCServers's VPS server.
THCServers Windows VPS's server was located in Nord-Pas-de-Calais, France.
Rating - Overall load handling capacity
Our Comments
During the test, we found the Windows VPS was fairly stable to handle 300 concurrent users of NopCommerce Ecommerce Store with a response time being one second. However, as the number of concurrent users were increased by another 200, it resulted in a higher response time of 15.06 seconds for each user.

Support

  • Technical depth of their service desk.
  • Depth of their knowledgebase articles
  • How easy is their service desk to use?
  • How far they are courteous and patient?
  • How securely they handle sensitive data?
Service desk rating.

Overall performance of their support team.

Service desk availability.

Availability of their support team on live chat, ticket system and phone support.

Live Chat
Phone
Support Ticket
Average time consumed to send the first acknowledgement of a new issue received at their end.
Instant
Within 0 to 3 Minutes
Above 3 Minutes
Error reported to their service desk.

The error that we reported to their service desk.

403 Forbidden
Error resolution time.

The time taken by their service desk to resolve the error.

Within 1 Hour
Within 1 to 4 Hours
Within 4 to 6 Hours
Within 6 to 24 Hours
Within 24+ Hours
Unresolved
Our Comments
While we audited, we found that their support team worked on the given issue until they successfully resolved it. This was quite impressive. However, their Windows VPS Knowledgebase requires some improvement to enable the visitors to be self-sufficient.

Backup Report

Backup rating.
Backup frequency.

What is the frequncy of taking backup of your VPS? Daily, weekly , monthly?

Daily
Backup facility.

How do they backup your VPS? Whether they backup your VPS as a virtual disk or they take file level backup?

Free / Complimentary
Virtual disk level backup
File/Folder level backup
Paid
Virtual disk backup
File/Folder level backup
Restoration requested.

We requested them to restore our data from the available backup.

Not requested
Restoration result.

What was the result of our data restoration request?

Not Applicable
Our Comments
They offer both virtual disk level and a file level paid backup. Any offering of complimentary backup will add up to value addition.

Uptime Report

Server uptime rating.
The URL used to monitor uptime.

This URL was setup and hosted on THCServers Windows VPS's server and all uptime tests were performed using this URL.

http://thcservers.jobs2jobz.com
Uptime test duration.

Total time span lasted to carry out uptime monitoring test.

15 Days
Server uptime recorded.

Total server uptime recorded during the test period.

100%
Uptime monitoring tool.

The tool that was used to record uptime of Windows VPS server.

Uptimerobot.com
Our Comments
During our test, we did not experience any downtime. In this research, we undertook a test to monitor uptime of thier Windows VPS for a period of 15 days using Uptimerobot.com tool. The service we checked was HTTP on port 80.

Pre-installed Tools

Server roles installed.

List of the server roles that were pre-installed by THCServers when the Windows VPS was setup.

IIS
DNS
FTP
Application softwares.

List of the application softwares that were pre-installed by THCServers when the Windows VPS was setup.

.Net framework
Control Panel
Document processing tools like Notepad++
WebpI
MSSQL Db server
MYSQL Db server
Email Server(SmarterMail or MailEnable or similar)
PHP & PHP Manager IIS
Free usable disk on VPS.

The amount of usable disk space after the installation of operating system and other applications.

9GB out of total 25GB

Perks

Unlimited bandwidth.

Do they offer unlimited bandwidth option?

Yes
Upload Speed

File upload speed to their server

16.52 Mbps
Download Speed

File download speed from their server

22.44 Mbps
Rebuild of operating system.

Do they offer rebuild of operating system at no additional cost?

Yes
Free domain name registration.

Do they offer free domain name registration with your Windows VPS order?

No
Green hosting.
No
Our Comments
In this research, we verified the additional perks offered by THCServers along with their Windows VPS plan. Please see the list of the perks available when you sign up.

Hosting Assured Seal

Our Hosting Assured Seal is the most trusted mark on the Internet. Our Hosting Assured Program will help you to find right hosting plan without the Hessle.

Hosting Assured Seal down arrow up arrow

Enquiry Message Box

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Contact Details

THCServers Hosting
THCServers Hosting
+1.631.259.7718 SC THC Projects SRL, Str Complexului NR3, Carcea, Dolj 207206 thcservers.com
Contact THCServers Hosting

Data Center Location

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Montreal Canada

Montreal (Canada)

Carcea Romania

Carcea (Romania)

Recommendations

Marc Feldstein, TheWebHostingDir.com

"THCServers was founded by a few university friends in year 2013, to provide cheap and reliable web hosting solutions to the world. Headquartered at Dolj, Romania, THCServers has a wide variety of web hosting services, including, shared web hosting, reseller hosting, Linux and Windows VPS hosting, dedicated servers, domain registration, web design and SEO services.

The shared plans of THCServers range from $1.95/month (single website) to $5.95/month (unlimited). The shared plans are backed up by the 30 Day Money Back Guarantee and 99.99% Uptime. Though, dedicated server and VPS hosting don?t come with 30 days money back guarantee.THCServers has hosted their servers at datacenters located in USA, Canada and Europe. The THCServers data centers are equipped with 6400 square foot facility with over 3200 square feet of raised floor data center space, Redundant 22-ton Liebert HVAC systems, Pre-action dry-pipe system, multiple bandwidth providers like Level3, Savvis, Global Crossing, Cogent and Multiple gigabits of high quality bandwidth.The support staff of THCServers available on 24/7/365 basis on email, helpdesk and live chat. The website of THCServers is clean and elegant, we really don't have to look around much to find the required information to write the review. "

Published on Aug 17, 2016

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THCServers Hosting

TheWebHostingDir gives you an inside look at web hosting at THCServers Hosting, including price, reviews, data center locations, and more. This is the THCServers Hosting company profile.